SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Consent to care and treatmentSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 31 good, 2 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Casa di Lusso is one of 194 care homes in Somerset: a 90-bed nursing home in Bridgwater, run by CCM NH Limited. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. Most homes in Somerset are smaller: the median there is 25 beds.
Its CQC rating, from October 2025, is Good across the board: overall and for every key question. Its rating before that, in January 2019, was the same. The typical rating in Somerset is about 4 years old, so this one is fairly recent. 2 of its 33 scored standards were below good, including “independence, choice and control”.
The kitchen has a food hygiene rating of 5 (very good), from April 2025. That is true of 94% of homes in Somerset. Across Somerset, 89% of rated homes are Good or Outstanding, against 82% for England. CCM NH Limited runs 11 care homes, and 10 of the 11 rated are Good or Outstanding. None of the 6 nearest rated homes has a higher rating.
