SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by CCM NH Limited, Serenita is a residential care home in Weston Super Mare, North Somerset with 34 registered beds. Its CQC registration covers older people, people with dementia, younger adults and people with mental health needs.
Its CQC rating, from November 2018, is Good across the board: overall and for every key question. Its rating before that, in May 2016, was the same. CQC hasn't re-rated the home for over 5 years, like 33% of homes in North Somerset. Here is how rating age varies by council.
It is one of 11 homes run by CCM NH Limited. 10 of those with a rating are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. Across North Somerset, 95% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in September 2026. That is true of 77% of homes in North Somerset.
