SafeAre people protected from abuse and avoidable harm?53%Requires improvement
See the breakdownHide the breakdown6 of 8 below good
Safe environmentsSignificant shortfalls
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
SafeguardingSome shortfalls
Learning cultureGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?62%Good
See the breakdownHide the breakdown3 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?50%Requires improvement
See the breakdownHide the breakdown7 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Providing InformationSome shortfalls
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 15 good, 18 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Cedars is in the Requires improvement tier ?, with 4 other homes in North Somerset.
95% of rated homes here are Good or Outstanding (England: 82%).
The Cedars is a 28-bed residential care home in Weston-Super-Mare, North Somerset, run by Nexzen Care Ltd. It is registered to care for older people, people with dementia, younger adults and people with a learning disability or autism.
Its kitchen was rated 4 for food hygiene in July 2026. In North Somerset, 77% of homes score 5. Across North Somerset, 95% of rated homes are Good or Outstanding, against 82% for England. About 0.0 km away, Serenita is rated Good.
CQC last rated the home in November 2025, giving it Requires improvement overall. Safe, responsive and well-led were also Requires improvement. CQC rated effective and caring as Good. It was also rated Requires improvement at the inspection before, in April 2023. The typical rating in North Somerset is about 4 years old, so this one is fairly recent. CQC found significant shortfalls in “safe environments”, one of 18 standards out of 33 scored below good.
