SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?0%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?80%Good
See the breakdownHide the breakdown1 of 5 exceptional
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?87%★Outstanding
See the breakdownHide the breakdown5 of 7 exceptional
Equity in experiences and outcomesGood
Providing InformationGood
Care provision, integration and continuityExceptional
Equity in accessExceptional
Listening to and involving peopleExceptional
Person-centred careExceptional
Planning for the futureExceptional
Well-ledIs the home well managed, with a culture of high-quality care?0%★Outstanding
See the breakdownHide the breakdown7 of 7 exceptional
Capable, compassionate and inclusive leadersExceptional
Freedom to speak upExceptional
Governance, management and sustainabilityExceptional
Learning, improvement and innovationExceptional
Partnerships and communitiesExceptional
Shared direction and cultureExceptional
Workforce equality, diversity and inclusionExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 20 good, 13 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Castleford House Nursing Home is in the Outstanding tier ?, with 11 other homes in Gloucestershire.
87% of rated homes here are Good or Outstanding (England: 82%).
Castleford House Nursing Home is one of 194 care homes in Gloucestershire: a 43-bed nursing home in Chepstow, run by Milkwood Care Ltd. Its CQC registration covers older people, people with dementia, people with a physical disability and people with mental health needs. That is larger than most homes in Gloucestershire, where the typical home has 25 beds.
The current CQC rating is Outstanding, published in November 2024. It was Outstanding for responsive and well-led as well. For safe, effective and caring, the rating was Good. It was also rated Outstanding at the inspection before, in June 2019. The typical rating in Gloucestershire is about 5 years old, so this one is fairly recent. None of its 33 scored standards was below good, and 13 were exceptional.
It is one of 8 homes run by Milkwood Care Ltd. 7 of those with a rating are Good or Outstanding. 2 of the 6 nearest homes are also Outstanding. In Gloucestershire, 87% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from June 2022. That is true of 91% of homes in Gloucestershire.
