SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Milkwood Care Ltd, The Orchard is a residential care home in Monmouth, Herefordshire, County of with 16 registered beds. It is registered to care for older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment.
CQC rated it Good overall and in all five key questions in February 2020. Before that, in January 2019, it was rated Requires improvement. CQC hasn't re-rated the home for over 5 years, like 49% of homes in Herefordshire, County of. Here is how rating age varies by council.
Food hygiene inspectors scored the kitchen 5 out of 5 in December 2024. That is true of 92% of homes in Herefordshire, County of. In Herefordshire, County of, 84% of rated care homes are Good or Outstanding (England 82%). Milkwood Care Ltd runs 8 care homes, and 7 of the 8 rated are Good or Outstanding. The nearest home with a higher rating is Hazelhurst Nursing Home (Outstanding), 6.2 km away.
