SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in April 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Whitchurch House is in the Good tier ?, with 56 other homes in Herefordshire, County of.
84% of rated homes here are Good or Outstanding (England: 82%).
Run by Whitchurch Care Limited, Whitchurch House is a residential care home in Ross-On-Wye, Herefordshire, County of with 29 registered beds. Its CQC registration covers older people, people with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment.
Its CQC rating, from January 2019, is Good across the board: overall and for every key question. The rating was carried over from a previous registration, which usually happens when a home changes owner. That matches its previous rating, from June 2016. At over 5 years old, this rating is older than most. 49% of ratings in Herefordshire, County of are as old (how rating age varies by council).
56 other homes in Herefordshire, County of share its tier, “Good”. Food hygiene inspectors scored the kitchen 5 out of 5 in January 2026. That is true of 92% of homes in Herefordshire, County of. The nearest home with a higher rating is Hazelhurst Nursing Home (Outstanding), 3.8 km away. The home changed owner in April 2025.
