SafeAre people protected from abuse and avoidable harm?66%Good
See the breakdownHide the breakdown3 of 8 below good
Infection prevention and controlSome shortfalls
Learning cultureSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Involving people to manage risksGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?54%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Governance, management and sustainabilityGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 22 good, 11 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Chandler Court is in the Good, with an area to improve tier ?, with 16 other homes in Worcestershire.
85% of rated homes here are Good or Outstanding (England: 82%).
Care UK Community Partnerships Ltd runs Chandler Court, a nursing home in Bromsgrove, Worcestershire with room for 81 residents. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. The typical home in Worcestershire has 35 beds, so this one is bigger than average.
CQC last rated the home in August 2024, giving it Good overall. Safe, effective, caring and responsive were also Good. CQC rated well-led as Requires improvement. Its previous rating, in March 2023, was Requires improvement, so the home has improved. The typical rating in Worcestershire is about 4 years old, so this one is fairly recent. CQC found some shortfalls in “workforce wellbeing and enablement”, one of 11 standards out of 33 scored below good.
CQC's register shows no registered manager at the moment. Across Worcestershire, 85% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in August 2025. That is true of 92% of homes in Worcestershire. None of the 5 nearest rated homes has a higher rating. It is one of 106 homes run by Care UK Community Partnerships Ltd. 97 of those with a rating are Good or Outstanding.
