SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Park Homes (UK) Limited runs Charlotte Grange Care Home, a residential care home in Hartlepool with room for 46 residents. Its CQC registration covers older people and people with dementia.
16 other homes in Hartlepool share its tier, “Good”. Food hygiene inspectors scored the kitchen 5 out of 5 in June 2025. 100% of homes in Hartlepool also score 5. Of the 6 closest rated homes, none is rated above it. It is one of 12 homes run by Park Homes (UK) Limited. 8 of those with a rating are Good or Outstanding.
Its CQC rating, from May 2023, is Good across the board: overall and for every key question. That matches its previous rating, from January 2019.
