SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hope House is in the Good, with an area to improve tier ?, with 5 other homes in Hartlepool.
92% of rated homes here are Good or Outstanding (England: 82%).
Hope House is a 11-bed nursing home in Hartlepool, run by Cygnet (OE) Limited. Its CQC registration covers older people, younger adults, people with a learning disability or autism and people with mental health needs. It is a small home for Hartlepool, where the median is 32 beds.
The current CQC rating is Good, published in October 2022. Safe, effective, caring and well-led were also Good. For responsive, the rating was Requires improvement. Before that, in December 2020, it was rated Requires improvement.
It is one of 10 homes run by Cygnet (OE) Limited. 8 of those with a rating are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. 5 other homes in Hartlepool share its tier, “Good, with an area to improve”. Food hygiene inspectors scored the kitchen 5 out of 5 in October 2025. That is true of 100% of homes in Hartlepool.
