SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Toller Road is one of 99 care homes in Leicester: a 8-bed nursing home in Leicester, run by Cygnet (OE) Limited. It is registered to care for older people, younger adults, people with a learning disability or autism and people with mental health needs. It is a small home for Leicester, where the median is 25 beds.
Of the 6 closest rated homes, none is rated above it. 8 of Cygnet (OE) Limited’s 9 rated homes are Good or Outstanding (compare care home groups). Its kitchen was rated 5 for food hygiene in July 2025. 95% of homes in Leicester also score 5. Across Leicester, 80% of rated homes are Good or Outstanding, against 82% for England.
In April 2020, CQC gave it Good overall, and Good for each of the five key questions too. That matches its previous rating, from September 2017. At over 5 years old, this rating is older than most. 29% of ratings in Leicester are as old (how rating age varies by council).
