SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by U&I Care Limited, Charlotte House is a residential care home in Warrington with 2 registered beds. Its CQC registration covers younger adults, people with a learning disability or autism, people with mental health needs, people with a sensory impairment and children. That is smaller than most homes in Warrington, where the typical home has 39 beds.
U&I Care Limited runs 5 care homes, and all 5 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. 31 other homes in Warrington share its tier, “Good”.
Its CQC rating, from August 2019, is Good across the board: overall and for every key question. That is up from Requires improvement in May 2018. The rating is more than 5 years old. In Warrington, 46% of ratings are that old (see how rating age varies by council).
