SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Infection prevention and controlGood
Learning cultureGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?62%Good
See the breakdownHide the breakdown3 of 6 below good
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
How staff, teams and services work togetherGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?68%Good
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 22 good, 11 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Chater Lodge is in the Good, with an area to improve tier ?, with 2 other homes in Rutland.
82% of rated homes here are Good or Outstanding (England: 82%).
Run by Barchester Healthcare Homes Limited, Chater Lodge is a residential care home in Rutland with 45 registered beds. CQC registers it to look after older people, people with dementia, younger adults and people with a physical disability.
The nearest home with a higher rating is Tixover House (Outstanding), 3.3 km away. Barchester Healthcare Homes Limited runs 210 care homes, and 175 of the 198 rated are Good or Outstanding. Its kitchen was rated 5 for food hygiene in December 2025. 100% of homes in Rutland also score 5. In Rutland, 82% of rated care homes are Good or Outstanding (England 82%).
CQC last rated the home in July 2025, giving it Good overall. It was Good for effective, caring, responsive and well-led as well. CQC rated safe as Requires improvement. It was also rated Good at the inspection before, in January 2018. 11 of its 33 scored standards were below good, including “delivering evidence-based care and treatment”.
