SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Chertsey Road is one of 40 care homes in Richmond upon Thames: a 4-bed residential care home in Twickenham, run by Achieve Together Limited. Its CQC registration covers younger adults, people with a physical disability and people with a learning disability or autism. The typical home in Richmond upon Thames has 8 beds, so this one is on the small side.
115 of Achieve Together Limited’s 138 rated homes are Good or Outstanding (compare care home groups). Of the 6 closest rated homes, none is rated above it. Food hygiene inspectors scored the kitchen 5 out of 5 in February 2024. 92% of homes in Richmond upon Thames also score 5. Across Richmond upon Thames, 95% of rated homes are Good or Outstanding, against 82% for England.
Its CQC rating, from June 2022, is Good across the board: overall and for every key question. It was also rated Good at the inspection before, in March 2018.
