Residential care home · Stockport

Chester House Care Home

138 Chester Road, Hazel Grove, Stockport, SK7 6HE

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement Rated 1 month ago ↓ Down from Good

CQC rating

Requires improvement
Published 22 September 2026 Rated 1 month ago ?
  • SafeAre people protected from abuse and avoidable harm?44%Requires improvement
    See the breakdownHide the breakdown8 of 8 below good
    • Infection prevention and controlSignificant shortfalls
    • Safe environmentsSignificant shortfalls
    • Involving people to manage risksSome shortfalls
    • Learning cultureSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
    • SafeguardingSome shortfalls
  • EffectiveDoes care achieve good outcomes and a good quality of life?50%Requires improvement
    See the breakdownHide the breakdown6 of 6 below good
    • Assessing needsSome shortfalls
    • Consent to care and treatmentSome shortfalls
    • Delivering evidence-based care and treatmentSome shortfalls
    • How staff, teams and services work togetherSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Supporting people to live healthier livesSome shortfalls
  • CaringAre staff kind, compassionate and respectful?50%Requires improvement
    See the breakdownHide the breakdown5 of 5 below good
    • Independence, choice and controlSome shortfalls
    • Kindness, compassion and dignitySome shortfalls
    • Responding to people's immediate needsSome shortfalls
    • Treating people as individualsSome shortfalls
    • Workforce wellbeing and enablementSome shortfalls
  • ResponsiveAre services organised to meet people's needs?54%Requires improvement
    See the breakdownHide the breakdown6 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Equity in accessSome shortfalls
    • Equity in experiences and outcomesSome shortfalls
    • Person-centred careSome shortfalls
    • Planning for the futureSome shortfalls
    • Providing InformationSome shortfalls
    • Listening to and involving peopleGood
  • Well-ledIs the home well managed, with a culture of high-quality care?54%Requires improvement
    See the breakdownHide the breakdown5 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Partnerships and communitiesSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Freedom to speak upGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 3 good, 30 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • January 2020GoodSECRW
  • April 2017GoodSECRW
  • September 2016InadequateSECRW

Read the full report on the CQC website ↗

How it compares in Stockport

Chester House Care Home is in the Requires improvement tier ?, with 16 other homes in Stockport. 73% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 1 (2%)
  • Good, with Outstanding areas 4 (6%)
  • Good 35 (53%)
  • Good, with an area to improve 7 (11%)
  • Requires improvement 17 (26%)
  • Not yet rated 2 (3%)

See all 66 care homes in Stockport →

Care homes nearby

  • Shepley House
    Stockport · SK7 6HP · Residential care home · 43 beds0.5 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • Pearce Lodge Care Home
    Stockport · SK7 5HE · Residential care home · 5 beds1.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Grove Lodge Care Home
    Stockport · SK7 6AF · Residential care home · 19 beds1.1 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Fernlea
    Stockport · SK7 4RQ · Residential care home · 48 beds1.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago
  • Lynmere Nursing Home
    Stockport · SK2 7AN · Nursing home · 24 beds2.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Ladybrook Manor
    Stockport · SK7 2HW · Nursing home · 99 beds2.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago

More care homes near SK7 6HE →

Other homes run by Mr Mohedeen Assrafally & Mrs Bibi Toridah Assrafally

3 care homes in total: 2 Good, 1 Requires improvement.

  • Oakview Residential Care Home
    Cheadle, Stockport · SK8 4LR · Residential care home · 12 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Polefield Nursing Home
    Manchester · M9 7EN · Nursing home · 40 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago

All 3 homes run by Mr Mohedeen Assrafally & Mrs Bibi Toridah Assrafally →

What the data says about Chester House Care Home

Chester House Care Home is one of 66 care homes in Stockport: a 14-bed residential care home in Stockport, run by Mr Mohedeen Assrafally & Mrs Bibi Toridah Assrafally. It is registered to care for older people, people with dementia, younger adults, people with a learning disability or autism, people with mental health needs and people detained under the Mental Health Act. It is a small home for Stockport, where the median is 36 beds.

Its CQC rating, from September 2026, is Requires improvement across the board: overall and for every key question. Before that, in January 2020, it was rated Good. That is more recent than most ratings in Stockport, where the typical rating is about 3 years old. 30 of its 33 scored standards were below good, including “infection prevention and control”.

Pearce Lodge Care Home, 1.1 km away, is the closest home rated Good. 2 of Mr Mohedeen Assrafally & Mrs Bibi Toridah Assrafally’s 3 rated homes are Good or Outstanding (compare care home groups). Across Stockport, 73% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 4 out of 5 in September 2024. 96% of homes in Stockport score the top mark of 5.