Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 3 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Uniquehelp Limited runs Chestfield House, a nursing home in Whitstable, Kent with room for 31 residents. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment.
Lyndhurst Rest Home, 1.6 km away, is the closest home rated Good. It is one of 4 homes run by Uniquehelp Limited. 0 of those with a rating are Good or Outstanding. The kitchen has a food hygiene rating of 5 (very good), from August 2026. 90% of homes in Kent also score 5. In Kent, 79% of rated care homes are Good or Outstanding (England 82%).
The current CQC rating is Requires improvement, published in January 2023. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. Before that, in November 2017, it was rated Good.
