Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 3 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Uniquehelp Limited runs Harbledown Lodge, a nursing home in Canterbury, Kent with room for 56 residents. Its CQC registration covers older people and people with dementia. Most homes in Kent are smaller: the median there is 24 beds.
The current CQC rating is Requires improvement, published in April 2023. Safe and well-led were also Requires improvement. Effective, caring and responsive were rated Good. That is down from Good in October 2019.
Food hygiene inspectors scored the kitchen 5 out of 5 in October 2026. That is true of 90% of homes in Kent. In Kent, 79% of rated care homes are Good or Outstanding (England 82%). Uniquehelp Limited runs 4 care homes, and 0 of the 4 rated are Good or Outstanding. The Old Rectory Retirement Home, 2.0 km away, is the closest home rated Good.
