Residential care home · Hampshire

Cheybassa Lodge Rest Home

2 Chichester Avenue, Hayling Island, PO11 9EZ

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 4 months ago ↑ Up from Req. improvement

CQC rating

Good
Published 11 June 2026 Rated 4 months ago ?
  • SafeAre people protected from abuse and avoidable harm?69%Good
    See the breakdownHide the breakdown2 of 8 below good
    • Medicines optimisationSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
    See the breakdownHide the breakdown1 of 6 below good
    • Consent to care and treatmentSome shortfalls
    • Assessing needsGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?65%Good
    See the breakdownHide the breakdown2 of 5 below good
    • Kindness, compassion and dignitySome shortfalls
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?64%Good
    See the breakdownHide the breakdown3 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Equity in experiences and outcomesSome shortfalls
    • Providing InformationSome shortfalls
    • Equity in accessGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
  • Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
    See the breakdownHide the breakdown4 of 7 below good
    • Freedom to speak upSome shortfalls
    • Governance, management and sustainabilitySome shortfalls
    • Partnerships and communitiesSome shortfalls
    • Workforce equality, diversity and inclusionSome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Learning, improvement and innovationGood
    • Shared direction and cultureGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 21 good, 12 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • July 2022Requires improvementSECRW previous owner
  • October 2020Requires improvementSECRW previous owner
  • April 2019Requires improvementSECRW previous owner
  • February 2018Requires improvementSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Hampshire

Cheybassa Lodge Rest Home is in the Good, with an area to improve tier ?, with 51 other homes in Hampshire. 85% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 25 (5%)
  • Good, with Outstanding areas 30 (7%)
  • Good 265 (58%)
  • Good, with an area to improve 52 (11%)
  • Requires improvement 65 (14%)
  • Not yet rated 19 (4%)

See all 456 care homes in Hampshire →

Care homes nearby

  • Orchard Close Care Home
    Hayling Island, Hampshire · PO11 9AG · Residential care home · 10 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Bryony Lodge
    Hayling Island, Hampshire · PO11 9BY · Residential care home · 9 beds0.6 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
  • Oak View Residential Care Home
    Hayling Island, Hampshire · PO11 0JB · Residential care home · 54 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Wimborne
    Hayling Island, Hampshire · PO11 9JZ · Residential care home · 48 beds0.8 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 2 years ago
  • Blossom House
    Hayling Island, Hampshire · PO11 9DP · Residential care home · 36 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Sea Breeze
    Hayling Island, Hampshire · PO11 9PJ · Residential care home · 8 beds1.2 km
    Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 3 months ago

More care homes near PO11 9EZ →

Other homes run by M&B Care Group Ltd

2 care homes in total: 1 Good, 1 Requires improvement.

  • Lavender House Care Home
    Southampton · SO19 9HR · Residential care home · 22 beds
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 4 years ago

All 2 homes run by M&B Care Group Ltd →

What the data says about Cheybassa Lodge Rest Home

Cheybassa Lodge Rest Home is a 18-bed residential care home in Hayling Island, Hampshire, run by M&B Care Group Ltd. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment.

The current CQC rating is Good, published in June 2026. Safe, effective, caring and responsive were also Good. Well-led was rated Requires improvement. That is up from Requires improvement in July 2022. That is more recent than most ratings in Hampshire, where the typical rating is about 4 years old. CQC found some shortfalls in “kindness, compassion and dignity”, one of 12 standards out of 33 scored below good.

M&B Care Group Ltd runs 2 care homes, and 1 of the 2 rated are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. Its kitchen was rated 5 for food hygiene in November 2025. That is true of 84% of homes in Hampshire. In Hampshire, 85% of rated care homes are Good or Outstanding (England 82%).