Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvementRated 4 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Lavender House Care Home is in the Requires improvement tier ?, with 6 other homes in Southampton.
85% of rated homes here are Good or Outstanding (England: 82%).
M&B Care Group Ltd runs Lavender House Care Home, a residential care home in Southampton with room for 22 residents. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment.
Food hygiene inspectors scored the kitchen 5 out of 5 in November 2025. 88% of homes in Southampton also score 5. Across Southampton, 85% of rated homes are Good or Outstanding, against 82% for England. It is one of 2 homes run by M&B Care Group Ltd. 1 of those with a rating are Good or Outstanding. The nearest home with a higher rating is Aspen Lodge Care Home (Good), 0.5 km away.
The current CQC rating is Requires improvement, published in August 2022. Safe, effective and well-led were also Requires improvement. CQC rated caring and responsive as Good. Before that, in July 2018, it was rated Good.
