SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
St James Care is in the Good, with Outstanding areas tier ?, with 4 other homes in Southampton.
85% of rated homes here are Good or Outstanding (England: 82%).
St James Care is one of 50 care homes in Southampton: a 16-bed residential care home in Southampton, run by The Society of St James. Its CQC registration covers older people, people with dementia, people with mental health needs and people who use drugs or alcohol.
The current CQC rating is Good, published in January 2019. It was Good for safe, effective, caring and well-led as well. CQC rated responsive as Outstanding. Its rating before that, in June 2016, was the same. At over 5 years old, this rating is older than most. 40% of ratings in Southampton are as old (how rating age varies by council).
None of the 6 nearest rated homes has a higher rating. 2 of The Society of St James’s 2 rated homes are Good or Outstanding (compare care home groups). 4 other homes in Southampton share its tier, “Good, with Outstanding areas”. Its kitchen was rated 4 for food hygiene in June 2026. 88% of homes in Southampton score the top mark of 5.
