Residential care home · Birmingham

Clifton House

165 Clifton Road, Balsall Heath, Birmingham, B12 8SL

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement Rated 3 years ago ↑ Up from Inadequate New owner since March 2026

CQC rating

Requires improvement
Published 9 August 2023 Rated 3 years ago ?
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
  • CaringAre staff kind, compassionate and respectful?Requires improvement
  • ResponsiveAre services organised to meet people's needs?Requires improvement
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

The home changed owner in March 2026. Its rating dates from before the change. ?

This rating was carried over from the home's previous registration, usually after a change of owner. ?

Earlier ratings ?

  • June 2023InadequateSECRW previous owner
  • December 2019GoodSECRW previous owner
  • May 2017GoodSECRW previous owner
  • April 2016Requires improvementSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Birmingham

Clifton House is in the Requires improvement tier ?, with 54 other homes in Birmingham. 77% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 4 (1%)
  • Good, with Outstanding areas 5 (2%)
  • Good 140 (51%)
  • Good, with an area to improve 41 (15%)
  • Requires improvement 55 (20%)
  • Inadequate 3 (1%)
  • Not yet rated 24 (9%)

See all 272 care homes in Birmingham →

Care homes nearby

  • St Alban's
    Birmingham · B13 9AR · Residential care home · 6 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 4 years ago
  • Wilson Lodge
    Birmingham · B13 8AJ · Nursing home · 36 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 7 years ago
  • Sandford Road
    Birmingham · B13 9BT · Residential care home · 6 beds0.8 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 4 years ago
  • Forest Grange Care Home
    Birmingham · B13 9DL · Residential care home · 7 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • 3 Strensham Hill
    Birmingham · B13 8AG · Residential care home · 8 beds1.0 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Strensham Hill Care Home
    Birmingham · B13 8AG · Residential care home · 10 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago

More care homes near B12 8SL →

Other homes run by Legacy Healthcare Group Limited

2 care homes in total: 1 Requires improvement, 1 Not yet rated.

All 2 homes run by Legacy Healthcare Group Limited →

Clifton House in brief

Run by Legacy Healthcare Group Limited, Clifton House is a residential care home in Birmingham with 39 registered beds. It is registered to care for older people, people with dementia, younger adults and people with a physical disability. The typical home in Birmingham has 16 beds, so this one is bigger than average.

0 of Legacy Healthcare Group Limited’s 1 rated homes are Good or Outstanding (compare care home groups). The nearest home with a higher rating is St Alban's (Good), 0.7 km away. Its kitchen was rated 5 for food hygiene in May 2026. 86% of homes in Birmingham also score 5. 54 other homes in Birmingham share its tier, “Requires improvement”. Legacy Healthcare Group Limited has run the home since March 2026, when it changed owner.

In August 2023, CQC gave it Requires improvement overall, and Requires improvement for each of the five key questions too. The rating was carried over from a previous registration, which usually happens when a home changes owner. Before that, in June 2023, it was rated Inadequate. Ratings in Birmingham are typically about 7 years old, which makes this one newer than most.