Residential care home · Derby

Clova House Residential Care Home

231 Chellaston Road, Shelton Lock, Derby, DE24 9EE

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 2 years ago ↑ Up from Req. improvement

CQC rating

Good
Published 4 June 2024 Rated 2 years ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 33 good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • November 2019Requires improvementSECRW
  • March 2017GoodSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Derby

Clova House Residential Care Home is in the Good tier ?, with 32 other homes in Derby. 74% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 2 (3%)
  • Good, with Outstanding areas 1 (1%)
  • Good 33 (49%)
  • Good, with an area to improve 12 (18%)
  • Requires improvement 17 (25%)
  • Not yet rated 3 (4%)

See all 68 care homes in Derby →

Care homes nearby

  • Shelton Lock Care Home
    Derby · DE24 9ER · Nursing home · 40 beds0.2 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • South Avenue
    Derby · DE73 6RS · Residential care home · 7 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Regency Care Home
    Derby · DE24 9JR · Residential care home · 61 beds0.4 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 5 months ago
  • Arch 169
    Derby · DE73 5SB · Residential care home · 8 beds0.8 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Bluebell Park
    Derby · DE73 5XE · Nursing home · 67 beds1.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Farriess Court
    Derby · DE24 0FF · Residential care home · 26 beds1.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 10 months ago

More care homes near DE24 9EE →

About Clova House Residential Care Home

Clova House Residential Care Home is a 20-bed residential care home in Derby. The home is its own registered provider. Its CQC registration covers older people, people with dementia and people with a physical disability.

Food hygiene inspectors scored the kitchen 5 out of 5 in January 2026. 72% of homes in Derby also score 5. Across Derby, 74% of rated homes are Good or Outstanding, against 82% for England. Of the 5 closest rated homes, none is rated above it.

CQC rated it Good overall and in all five key questions in June 2024. Before that, in November 2019, it was rated Requires improvement. CQC scored 33 standards, and every one was good.