Residential care home · Derby

Regency Care Home

Queensferry Gardens, Allenton, Derby, DE24 9JR

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 5 months ago ↑ Up from Inadequate

CQC rating

Requires improvement
Published 21 May 2026 Rated 5 months ago ?
  • SafeAre people protected from abuse and avoidable harm?59%Requires improvement
    See the breakdownHide the breakdown3 of 8 below good
    • Infection prevention and controlSignificant shortfalls
    • Safe environmentsSignificant shortfalls
    • Safe and effective staffingSome shortfalls
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
    See the breakdownHide the breakdown1 of 6 below good
    • Supporting people to live healthier livesSome shortfalls
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
  • CaringAre staff kind, compassionate and respectful?65%Good
    See the breakdownHide the breakdown2 of 5 below good
    • Responding to people's immediate needsSome shortfalls
    • Treating people as individualsSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Planning for the futureSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
    See the breakdownHide the breakdown4 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Freedom to speak upGood
    • Partnerships and communitiesGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 22 good, 11 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • September 2023Inspected, no new rating
  • May 2023InadequateSECRW
  • February 2022Inspected, no new rating
  • April 2021GoodSECRW
  • February 2021Inspected, no new rating
Show 4 older
  • October 2020Inspected, no new rating
  • July 2018GoodSECRW previous owner
  • June 2017Requires improvementSECRW previous owner
  • June 2015GoodSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Derby

Regency Care Home is in the Requires improvement tier ?, with 16 other homes in Derby. 74% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 2 (3%)
  • Good, with Outstanding areas 1 (1%)
  • Good 33 (49%)
  • Good, with an area to improve 12 (18%)
  • Requires improvement 17 (25%)
  • Not yet rated 3 (4%)

See all 68 care homes in Derby →

Care homes nearby

  • Shelton Lock Care Home
    Derby · DE24 9ER · Nursing home · 40 beds0.4 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Clova House Residential Care Home
    Derby · DE24 9EE · Residential care home · 20 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • South Avenue
    Derby · DE73 6RS · Residential care home · 7 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Arch 169
    Derby · DE73 5SB · Residential care home · 8 beds1.1 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Kiwi House
    Derby · DE24 8NL · Residential care home · 78 beds1.5 km
    Requires improvement S: GoodE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 4 years ago
  • Amber Lodge Nursing Home
    Derby · DE24 8GT · Nursing home · 40 beds1.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 9 months ago

More care homes near DE24 9JR →

Other homes run by Agincare Homes (North) Limited

3 care homes in total: 3 Requires improvement.

  • Nightingale Care and Nursing Home
    Derby · DE23 1RJ · Nursing home · 60 beds
    Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: GoodW: Requires improvement Rated 2 years ago
  • Norton Lees Hall & Lodge
    Sheffield · S8 8PQ · Nursing home · 80 beds
    Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 1 month ago

All 3 homes run by Agincare Homes (North) Limited →

Regency Care Home at a glance

Regency Care Home is one of 68 care homes in Derby: a 61-bed residential care home in Derby, run by Agincare Homes (North) Limited. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. Most homes in Derby are smaller: the median there is 32 beds.

CQC's latest rating, from May 2026, is Requires improvement overall. It was Requires improvement for safe and well-led as well. Effective, caring and responsive were rated Good. That is up from Inadequate in May 2023. Ratings in Derby are typically about 3 years old, which makes this one newer than most. 11 of its 33 scored standards were below good, including “infection prevention and control”.

Shelton Lock Care Home, 0.4 km away, is the closest home rated Good. 0 of Agincare Homes (North) Limited’s 3 rated homes are Good or Outstanding (compare care home groups). Across Derby, 74% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in June 2025. That is true of 72% of homes in Derby.