SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Kiwi House is a 78-bed residential care home in Derby, run by WT Clearwater Opco (Kiwi) Limited. Its CQC registration covers older people, people with dementia and younger adults. The typical home in Derby has 32 beds, so this one is bigger than average.
Across Derby, 74% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 4 out of 5 in August 2025. In Derby, 72% of homes score 5. New Spring Lodge, 0.8 km away, is the closest home rated Good.
The current CQC rating is Requires improvement, published in January 2022. Effective and well-led were also Requires improvement. For safe, caring and responsive, the rating was Good. Its rating before that, in October 2021, was the same.
