SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Learning cultureGood
Medicines optimisationGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?50%Requires improvement
See the breakdownHide the breakdown6 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
CaringAre staff kind, compassionate and respectful?50%Requires improvement
See the breakdownHide the breakdown5 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
ResponsiveAre services organised to meet people's needs?57%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Providing InformationSome shortfalls
Care provision, integration and continuityGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?54%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Partnerships and communitiesGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 6 good, 27 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Norton Lees Hall & Lodge is in the Requires improvement tier ?, with 14 other homes in Sheffield.
85% of rated homes here are Good or Outstanding (England: 82%).
Run by Agincare Homes (North) Limited, Norton Lees Hall & Lodge is a nursing home in Sheffield with 80 registered beds. CQC registers it to look after older people, people with dementia and younger adults. That is larger than most homes in Sheffield, where the typical home has 34 beds.
In September 2026, CQC gave it Requires improvement overall, and Requires improvement for each of the five key questions too. It was also rated Requires improvement at the inspection before, in February 2023. That is more recent than most ratings in Sheffield, where the typical rating is about 3 years old. Of the 33 standards CQC scored, 27 fell below good. The lowest was “independence, choice and control” (some shortfalls).
The kitchen has a food hygiene rating of 5 (very good), from January 2025. That is true of 82% of homes in Sheffield. Across Sheffield, 85% of rated homes are Good or Outstanding, against 82% for England. CQC's register shows no registered manager at the moment. It is one of 3 homes run by Agincare Homes (North) Limited. 0 of those with a rating are Good or Outstanding. The nearest home with a higher rating is Sheffield City Council - 136d Warminster Road Short Breaks (Good), 0.0 km away. The home changed owner in November 2024.
