SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Colenso House is one of 76 care homes in Redbridge: a 5-bed residential care home in Ilford, run by Eden Supported Services Ltd. CQC registers it to look after people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment.
Its CQC rating, from March 2018, is Good across the board: overall and for every key question. Its previous rating, in March 2017, was Requires improvement, so the home has improved. The rating is more than 5 years old. In Redbridge, 32% of ratings are that old (see how rating age varies by council).
Eden Supported Services Ltd runs 2 care homes, and all 2 rated are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. Food hygiene inspectors scored the kitchen 5 out of 5 in December 2025. That is true of 94% of homes in Redbridge. 53 other homes in Redbridge share its tier, “Good”.
