SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?79%Good
See the breakdownHide the breakdown1 of 6 exceptional
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
Monitoring and improving outcomesExceptional
CaringAre staff kind, compassionate and respectful?80%Good
See the breakdownHide the breakdown1 of 5 exceptional
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Workforce wellbeing and enablementGood
Treating people as individualsExceptional
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 31 good, 2 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Consensus Support Services Limited - Moor Lane is in the Good tier ?, with 66 other homes in North Somerset.
95% of rated homes here are Good or Outstanding (England: 82%).
About Consensus Support Services Limited - Moor Lane
Consensus Support Services Limited - Moor Lane is an independent 9-bed residential care home in Bristol, North Somerset, registered with CQC under its own name. CQC registers it to look after younger adults and people with a learning disability or autism. That is smaller than most homes in North Somerset, where the typical home has 26 beds.
Of the 6 closest rated homes, none is rated above it. Consensus Support Services Limited runs 56 care homes, and 52 of the 55 rated are Good or Outstanding. Its kitchen was rated 5 for food hygiene in January 2026. 77% of homes in North Somerset also score 5. 66 other homes in North Somerset share its tier, “Good”.
In March 2026, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in November 2017, was the same. Ratings in North Somerset are typically about 4 years old, which makes this one newer than most. None of its 33 scored standards was below good, and 2 were exceptional.
