SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Consort House Nursing Home is a 60-bed nursing home in Plymouth, run by Xcel Care Homes Ltd. It is registered to care for older people, people with dementia and people with a physical disability. The typical home in Plymouth has 24 beds, so this one is bigger than average.
Its kitchen was rated 5 for food hygiene in April 2025. 87% of homes in Plymouth also score 5. Across Plymouth, 79% of rated homes are Good or Outstanding, against 82% for England. Hartley Park Care Home, 0.1 km away, is the closest home rated Outstanding.
CQC rated it Good overall and in all five key questions in December 2019. Its rating before that, in May 2017, was the same. The rating is more than 5 years old. In Plymouth, 39% of ratings are that old (see how rating age varies by council).
