SafeAre people protected from abuse and avoidable harm?56%Requires improvement
See the breakdownHide the breakdown6 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Safe and effective staffingGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown4 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 17 good, 16 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Country Court is in the Requires improvement tier ?, with 19 other homes in Kingston upon Hull, City of.
72% of rated homes here are Good or Outstanding (England: 82%).
Country Court is a 34-bed residential care home in Hull, Kingston upon Hull, City of, run by Pearl Dusk Limited. CQC registers it to look after older people and people with dementia.
CQC last rated the home in January 2026, giving it Requires improvement overall. Safe, effective and well-led were also Requires improvement. Caring and responsive were rated Good. Its previous rating, in March 2023, was Good, so the home has slipped. Ratings in Kingston upon Hull, City of are typically about 4 years old, which makes this one newer than most. 16 of its 33 scored standards were below good, including “capable, compassionate and inclusive leaders”.
Wilton Lodge - Care Home, 0.7 km away, is the closest home rated Good. Its kitchen was rated 5 for food hygiene in October 2026. That is true of 87% of homes in Kingston upon Hull, City of. Across Kingston upon Hull, City of, 72% of rated homes are Good or Outstanding, against 82% for England.
