SafeAre people protected from abuse and avoidable harm?56%Requires improvement
See the breakdownHide the breakdown6 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
SafeguardingSome shortfalls
Safe environmentsGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?50%Requires improvement
See the breakdownHide the breakdown6 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
CaringAre staff kind, compassionate and respectful?50%Requires improvement
See the breakdownHide the breakdown5 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
ResponsiveAre services organised to meet people's needs?54%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Providing InformationSome shortfalls
Equity in experiences and outcomesGood
Well-ledIs the home well managed, with a culture of high-quality care?46%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Freedom to speak upSome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 4 good, 29 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Alexandra Court Care Centre is in the Requires improvement tier ?, with 19 other homes in Kingston upon Hull, City of.
72% of rated homes here are Good or Outstanding (England: 82%).
What the data says about Alexandra Court Care Centre
Highgate Care Services (2025) Ltd runs Alexandra Court Care Centre, a residential care home in Hull, Kingston upon Hull, City of with room for 84 residents. Its CQC registration covers older people, people with dementia and younger adults. The typical home in Kingston upon Hull, City of has 24 beds, so this one is bigger than average.
CQC rated it Requires improvement overall and in all five key questions in November 2025. It was also rated Requires improvement at the inspection before, in January 2024. Ratings in Kingston upon Hull, City of are typically about 4 years old, which makes this one newer than most. 29 of its 33 scored standards were below good, including “capable, compassionate and inclusive leaders”.
CQC's register shows no registered manager at the moment. Wilton Lodge - Care Home, 0.8 km away, is the closest home rated Good. It is one of 5 homes run by Highgate Care Services (2025) Ltd. 2 of those with a rating are Good or Outstanding. The kitchen has a food hygiene rating of 4 (good), from September 2026. 87% of homes in Kingston upon Hull, City of score the top mark of 5. In Kingston upon Hull, City of, 72% of rated care homes are Good or Outstanding (England 82%).
