SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Providing InformationSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 32 good, 1 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Creative Support - Willowtree House is in the Good tier ?, with 62 other homes in North Northamptonshire.
80% of rated homes here are Good or Outstanding (England: 82%).
Creative Support - Willowtree House is an independent 6-bed residential care home in Wellingborough, North Northamptonshire, registered with CQC under its own name. Its CQC registration covers people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. That is smaller than most homes in North Northamptonshire, where the typical home has 24 beds.
Creative Support Limited runs 11 care homes, and 8 of the 11 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. 62 other homes in North Northamptonshire share its tier, “Good”.
Its CQC rating, from March 2025, is Good across the board: overall and for every key question. Its previous rating, in March 2020, was Requires improvement, so the home has improved. That is more recent than most ratings in North Northamptonshire, where the typical rating is about 4 years old. 1 of its 33 scored standards were below good, including “providing information”.
