SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Creative Support - Leonora Street is in the Good tier ?, with 48 other homes in Stoke-on-Trent.
81% of rated homes here are Good or Outstanding (England: 82%).
An independent residential care home in Stoke On Trent, Stoke-on-Trent, Creative Support - Leonora Street is run by an organisation of the same name. It has 16 beds. It is registered to care for people with mental health needs.
CQC rated it Good overall and in all five key questions in March 2019. Before that, in February 2017, it was rated Requires improvement. The rating is more than 5 years old. In Stoke-on-Trent, 56% of ratings are that old (see how rating age varies by council).
