Residential care home · Staffordshire

CareTech Community Services Limited - 34 Porthill Bank

34-36 Porthill Bank, Porthill, Newcastle Under Lyme, ST5 0AA

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement Rated 7 years ago ↓ Down from Good

CQC rating

Requires improvement
Published 10 September 2019 Rated 7 years ago ?
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Requires improvement
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?

Earlier ratings ?

  • January 2017GoodSECRW
  • July 2016InadequateSECRW

Read the full report on the CQC website ↗

How it compares in Staffordshire

CareTech Community Services Limited - 34 Porthill Bank is in the Requires improvement tier ?, with 49 other homes in Staffordshire. 78% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 8 (3%)
  • Good, with Outstanding areas 14 (5%)
  • Good 134 (50%)
  • Good, with an area to improve 31 (12%)
  • Requires improvement 50 (19%)
  • Inadequate 2 (1%)
  • Not yet rated 29 (11%)

See all 268 care homes in Staffordshire →

Care homes nearby

  • Florence House
    Newcastle Under Lyme, Staffordshire · ST5 0AE · Residential care home · 38 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 4 years ago
  • The Maples Residential Home
    Newcastle Under Lyme, Staffordshire · ST5 8QX · Residential care home · 28 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Brindley Court
    Stoke-On-Trent · ST6 4ND · Nursing home · 52 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • The Woodlands
    Newcastle Under Lyme, Staffordshire · ST5 8AZ · Residential care home · 6 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 7 years ago
  • Samuel Hobson House
    Newcastle, Staffordshire · ST5 0HU · Residential care home · 39 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Kingsley Rest Home
    Newcastle, Staffordshire · ST5 8BZ · Residential care home · 21 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago

More care homes near ST5 0AA →

Other homes run by CareTech Community Services Limited

21 care homes in total: 13 Good, 8 Requires improvement.

All 21 homes run by CareTech Community Services Limited →

What the data says about CareTech Community Services Limited - 34 Porthill Bank

CareTech Community Services Limited - 34 Porthill Bank is a 6-bed residential care home in Newcastle Under Lyme, Staffordshire. The home is its own registered provider. Its CQC registration covers people with a learning disability or autism. The typical home in Staffordshire has 28 beds, so this one is on the small side.

CQC last rated the home in September 2019, giving it Requires improvement overall. Safe, effective, responsive and well-led were also Requires improvement. CQC rated caring as Good. Before that, in January 2017, it was rated Good. The rating is more than 5 years old. In Staffordshire, 51% of ratings are that old (see how rating age varies by council).

About 0.1 km away, Florence House is rated Good. It is one of 21 homes run by CareTech Community Services Limited. 13 of those with a rating are Good or Outstanding. Across Staffordshire, 78% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in October 2024. That is true of 85% of homes in Staffordshire.