SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Creative Support - The Laurels (Cumbria) is in the Good tier ?, with 47 other homes in Cumberland.
79% of rated homes here are Good or Outstanding (England: 82%).
Creative Support - The Laurels (Cumbria) is a 29-bed residential care home in Carlisle, Cumberland. The home is its own registered provider. It is registered to care for older people.
Of the 6 closest rated homes, none is rated above it. It is one of 11 homes run by Creative Support Limited. 8 of those with a rating are Good or Outstanding. Its kitchen was rated 5 for food hygiene in April 2026. 90% of homes in Cumberland also score 5. Across Cumberland, 79% of rated homes are Good or Outstanding, against 82% for England.
Its CQC rating, from April 2020, is Good across the board: overall and for every key question. Before that, in March 2019, it was rated Requires improvement. CQC hasn't re-rated the home for over 5 years, like 42% of homes in Cumberland. Here is how rating age varies by council.
