SafeAre people protected from abuse and avoidable harm?28%Inadequate
See the breakdownHide the breakdown8 of 8 below good
Infection prevention and controlSignificant shortfalls
Involving people to manage risksSignificant shortfalls
Learning cultureSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe and effective staffingSignificant shortfalls
Safe environmentsSignificant shortfalls
SafeguardingSignificant shortfalls
Safe systems, pathways and transitionsSome shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?38%Inadequate
See the breakdownHide the breakdown6 of 6 below good
Assessing needsSignificant shortfalls
Consent to care and treatmentSignificant shortfalls
Delivering evidence-based care and treatmentSignificant shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
CaringAre staff kind, compassionate and respectful?40%Requires improvement
See the breakdownHide the breakdown5 of 5 below good
Independence, choice and controlSignificant shortfalls
Kindness, compassion and dignitySignificant shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
ResponsiveAre services organised to meet people's needs?43%Requires improvement
See the breakdownHide the breakdown7 of 7 below good
Care provision, integration and continuitySignificant shortfalls
Person-centred careSignificant shortfalls
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Planning for the futureSome shortfalls
Providing InformationSome shortfalls
Well-ledIs the home well managed, with a culture of high-quality care?32%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Workforce equality, diversity and inclusionSignificant shortfalls
Freedom to speak upSome shortfalls
Partnerships and communitiesSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 0 good, 33 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Cressington Court Care Home is in the Inadequate tier ?, with 4 other homes in Liverpool.
67% of rated homes here are Good or Outstanding (England: 82%).
Cressington Court Care Home is one of 85 care homes in Liverpool: a 56-bed residential care home in Liverpool, run by Lotus Care (Cressington Court) Limited. It is registered to care for older people, people with dementia and people with a physical disability. The typical home in Liverpool has 36 beds, so this one is bigger than average.
CQC last rated the home in June 2026, giving it Inadequate overall. It was Inadequate for safe, effective and well-led as well. For caring and responsive, the rating was Requires improvement. Before that, in June 2023, it was rated Requires improvement. That is more recent than most ratings in Liverpool, where the typical rating is about 2 years old. Of the 33 standards CQC scored, 33 fell below good. The lowest was “independence, choice and control” (significant shortfalls).
About 0.2 km away, Ranelagh House is rated Requires improvement. The kitchen has a food hygiene rating of 4 (good), from October 2025. 64% of homes in Liverpool score the top mark of 5. Across Liverpool, 67% of rated homes are Good or Outstanding, against 82% for England.
