SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Cross Way House Care Home is in the Good, with an area to improve tier ?, with 51 other homes in Hampshire.
85% of rated homes here are Good or Outstanding (England: 82%).
Cross Way House Care Home is a 24-bed residential care home in Havant, Hampshire, run by Pinecourt Limited. Its CQC registration covers older people, people with dementia and younger adults.
CQC's latest rating, from July 2019, is Good overall. Safe, effective, caring and responsive were also Good. CQC rated well-led as Requires improvement. Before that, in April 2018, it was rated Requires improvement. The rating is more than 5 years old. In Hampshire, 46% of ratings are that old (see how rating age varies by council).
None of the 5 nearest rated homes has a higher rating. The kitchen has a food hygiene rating of 5 (very good), from June 2026. That is true of 84% of homes in Hampshire. Across Hampshire, 85% of rated homes are Good or Outstanding, against 82% for England.
