Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvementRated 3 years ago↑ Up from Inadequate
SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Crossbrook Court is in the Requires improvement tier ?, with 49 other homes in Hertfordshire.
76% of rated homes here are Good or Outstanding (England: 82%).
Liaise (London) Limited runs Crossbrook Court, a residential care home in Cheshunt, Hertfordshire with room for 15 residents. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is a small home for Hertfordshire, where the median is 30 beds.
Its kitchen was rated 5 for food hygiene in October 2024. 92% of homes in Hertfordshire also score 5. In Hertfordshire, 76% of rated care homes are Good or Outstanding (England 82%). It is one of 9 homes run by Liaise (London) Limited. 5 of those with a rating are Good or Outstanding. The nearest home with a higher rating is Old Grange (Good), 0.9 km away.
CQC's latest rating, from May 2023, is Requires improvement overall. Responsive and well-led were also Requires improvement. CQC rated safe, effective and caring as Good. Its previous rating, in September 2022, was Inadequate, so the home has improved.
