SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Birchwood House is in the Good, with an area to improve tier ?, with 2 other homes in Newham.
90% of rated homes here are Good or Outstanding (England: 82%).
Birchwood House is a 7-bed residential care home in London, Newham, run by Liaise (London) Limited. CQC registers it to look after older people, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment.
CQC last rated the home in August 2020, giving it Good overall. Safe, caring, responsive and well-led were also Good. For effective, the rating was Requires improvement. That matches its previous rating, from July 2017. CQC hasn't re-rated the home for over 5 years, like 14% of homes in Newham. Here is how rating age varies by council.
CQC's register shows no registered manager at the moment. 5 of Liaise (London) Limited’s 9 rated homes are Good or Outstanding (compare care home groups). None of the 6 nearest rated homes has a higher rating. Across Newham, 90% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in September 2026. That is true of 57% of homes in Newham.
