SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 8 below good
Safe environmentsSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown1 of 7 below good
Learning, improvement and innovationSignificant shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 31 good, 2 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Crossways Nursing Home is in the Good, with an area to improve tier ?, with 51 other homes in Hampshire.
85% of rated homes here are Good or Outstanding (England: 82%).
Crossways Nursing Home is a 18-bed nursing home in Basingstoke, Hampshire, run by S.E.S Care Homes Ltd. Its CQC registration covers older people and people with dementia.
Of the 5 closest rated homes, none is rated above it. It is one of 4 homes run by S.E.S Care Homes Ltd. 3 of those with a rating are Good or Outstanding. The kitchen has a food hygiene rating of 3 (generally satisfactory), from April 2026. In Hampshire, 84% of homes score 5. 51 other homes in Hampshire share its tier, “Good, with an area to improve”.
CQC's latest rating, from March 2025, is Good overall. Safe, effective, caring and responsive were also Good. CQC rated well-led as Requires improvement. That matches its previous rating, from December 2019. That is more recent than most ratings in Hampshire, where the typical rating is about 4 years old. 2 of its 33 scored standards were below good, including “learning, improvement and innovation”.
