SafeAre people protected from abuse and avoidable harm?44%Requires improvement
See the breakdownHide the breakdown8 of 8 below good
Safe environmentsSignificant shortfalls
Safe systems, pathways and transitionsSignificant shortfalls
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
SafeguardingSome shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?54%Requires improvement
See the breakdownHide the breakdown5 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?55%Requires improvement
See the breakdownHide the breakdown3 of 5 below good
Workforce wellbeing and enablementSignificant shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
ResponsiveAre services organised to meet people's needs?50%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Care provision, integration and continuitySignificant shortfalls
Person-centred careSignificant shortfalls
Equity in accessSome shortfalls
Listening to and involving peopleSome shortfalls
Providing InformationSome shortfalls
Equity in experiences and outcomesGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?36%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Partnerships and communitiesSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Workforce equality, diversity and inclusionSignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Learning, improvement and innovationSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 5 good, 28 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Moorlands Nursing Home is in the Requires improvement tier ?, with 63 other homes in Surrey.
81% of rated homes here are Good or Outstanding (England: 82%).
Run by S.E.S Care Homes Ltd, Moorlands Nursing Home is a nursing home in Lightwater, Surrey with 41 registered beds. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment.
There is no registered manager on CQC's register right now. S.E.S Care Homes Ltd has run the home since December 2025, when it changed owner. 63 other homes in Surrey share its tier, “Requires improvement”. The kitchen has a food hygiene rating of 5 (very good), from May 2026. 87% of homes in Surrey also score 5. The nearest home with a higher rating is Hallmark Lakeview Luxury Care Home (Good), 1.5 km away. It is one of 4 homes run by S.E.S Care Homes Ltd. 3 of those with a rating are Good or Outstanding.
CQC last rated the home in July 2026, giving it Requires improvement overall. It was Requires improvement for safe, effective, caring and responsive as well. CQC rated well-led as Inadequate. Before that, in January 2020, it was rated Good. That is more recent than most ratings in Surrey, where the typical rating is about 4 years old. CQC found significant shortfalls in “workforce wellbeing and enablement”, one of 28 standards out of 33 scored below good.
