SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Crystal Hall is in the Good, with an area to improve tier ?, with 40 other homes in Lancashire.
83% of rated homes here are Good or Outstanding (England: 82%).
Crystal Hall is an independent 64-bed nursing home in Preston, Lancashire, registered with CQC under its own name. CQC registers it to look after older people, younger adults, people with a physical disability and people with mental health needs. That is larger than most homes in Lancashire, where the typical home has 28 beds.
40 other homes in Lancashire share its tier, “Good, with an area to improve”. There is no registered manager on CQC's register right now. Of the 6 closest rated homes, none is rated above it.
The current CQC rating is Good, published in January 2020. Effective, caring, responsive and well-led were also Good. Safe was rated Requires improvement. Its rating before that, in June 2017, was the same. CQC hasn't re-rated the home for over 5 years, like 47% of homes in Lancashire. Here is how rating age varies by council.
