SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?83%Good
See the breakdownHide the breakdown2 of 6 exceptional
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
Assessing needsExceptional
How staff, teams and services work togetherExceptional
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 31 good, 2 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Shine Partnerships Ltd, Cumberland Lodge is a residential care home in Southend-on-Sea with 15 registered beds. It is registered to care for older people, younger adults and people with mental health needs.
CQC rated it Good overall and in all five key questions in February 2026. Its rating before that, in April 2019, was the same. Ratings in Southend-on-Sea are typically about 2 years old, which makes this one newer than most. 2 of the 33 standards CQC scored were exceptional, and none fell below good.
In Southend-on-Sea, 91% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in March 2026. That is true of 83% of homes in Southend-on-Sea. The home changed owner in November 2024. None of the 6 nearest rated homes has a higher rating.
