Residential care home · Southend-on-Sea

Whittingham House

Whittingham Avenue, Southend On Sea, SS2 4RH

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 1 year ago ↑ Up from Inadequate

CQC rating

Good
Published 17 December 2024 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?72%Good
    See the breakdownHide the breakdown1 of 8 below good
    • Learning cultureSome shortfalls
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?62%Good
    See the breakdownHide the breakdown3 of 6 below good
    • How staff, teams and services work togetherSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Supporting people to live healthier livesSome shortfalls
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Providing InformationSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 28 good, 5 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • July 2023InadequateSECRW
  • June 2021GoodSECRW
  • February 2021Requires improvementSECRW
  • August 2019Requires improvementSECRW
  • February 2019InadequateSECRW
Show 3 older
  • April 2018Requires improvementSECRW
  • December 2017InadequateSECRW
  • December 2016Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Southend-on-Sea

Whittingham House is in the Good tier ?, with 60 other homes in Southend-on-Sea. 91% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 2 (2%)
  • Good, with Outstanding areas 1 (1%)
  • Good 61 (73%)
  • Good, with an area to improve 6 (7%)
  • Requires improvement 6 (7%)
  • Inadequate 1 (1%)
  • Not yet rated 6 (7%)

See all 83 care homes in Southend-on-Sea →

Care homes nearby

  • The Knoll
    Southend On Sea, Southend-on-Sea · SS2 4UR · Residential care home · 7 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Cumberland Lodge
    Southend-On-Sea · SS2 4LF · Residential care home · 15 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 months ago
  • Boulevard Lodge
    Southend On Sea, Southend-on-Sea · SS2 4UT · Residential care home · 9 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Fernbrook House
    Southend On Sea, Southend-on-Sea · SS1 2QW · Nursing home · 30 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Lifstan Way Care Home
    Southend On Sea, Southend-on-Sea · SS1 2XE · Residential care home · 11 beds1.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Windermere Rest Home
    Southend On Sea, Southend-on-Sea · SS1 2RF · Residential care home · 10 beds1.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 5 years ago

More care homes near SS2 4RH →

Other homes run by Strathmore Care

2 care homes in total: 2 Good.

  • Milton House
    Westcliff On Sea, Southend-on-Sea · SS0 7PJ · Residential care home · 29 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 5 years ago

All 2 homes run by Strathmore Care →

Whittingham House in brief

Whittingham House is a 70-bed residential care home in Southend On Sea, Southend-on-Sea, run by Strathmore Care. It is registered to care for older people, people with dementia and younger adults. That is larger than most homes in Southend-on-Sea, where the typical home has 17 beds.

Food hygiene inspectors scored the kitchen 5 out of 5 in November 2025. 83% of homes in Southend-on-Sea also score 5. 60 other homes in Southend-on-Sea share its tier, “Good”. 2 of Strathmore Care’s 2 rated homes are Good or Outstanding (compare care home groups). Of the 6 closest rated homes, none is rated above it.

Its CQC rating, from December 2024, is Good across the board: overall and for every key question. Its previous rating, in July 2023, was Inadequate, so the home has improved. Of the 33 standards CQC scored, 5 fell below good. The lowest was “how staff, teams and services work together” (some shortfalls).