SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Milton House is in the Good, with an area to improve tier ?, with 5 other homes in Southend-on-Sea.
91% of rated homes here are Good or Outstanding (England: 82%).
Milton House is one of 83 care homes in Southend-on-Sea: a 29-bed residential care home in Westcliff On Sea, run by Strathmore Care. Its CQC registration covers older people, people with dementia and younger adults. The typical home in Southend-on-Sea has 17 beds, so this one is bigger than average.
CQC last rated the home in November 2020, giving it Good overall. It was Good for safe, effective, caring and responsive as well. Well-led was rated Requires improvement. Its rating before that, in January 2019, was the same. The rating is more than 5 years old. In Southend-on-Sea, 21% of ratings are that old (see how rating age varies by council).
Across Southend-on-Sea, 91% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 4 out of 5 in January 2026. 83% of homes in Southend-on-Sea score the top mark of 5. None of the 5 nearest rated homes has a higher rating. It is one of 2 homes run by Strathmore Care. 2 of those with a rating are Good or Outstanding.
