Residential care home · Southend-on-Sea

Westerley Residential Care Home for the Elderly - Westcliff-on-Sea

Westerley, 1 Winton Avenue, Westcliff On Sea, SS0 7QU

Good Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 5 months ago

CQC rating

Good
Published 18 May 2026 Rated 5 months ago ?
  • SafeAre people protected from abuse and avoidable harm?59%Requires improvement
    See the breakdownHide the breakdown5 of 8 below good
    • Infection prevention and controlSome shortfalls
    • Involving people to manage risksSome shortfalls
    • Learning cultureSome shortfalls
    • Safe environmentsSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?0%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?0%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?0%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Providing InformationSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
  • Well-ledIs the home well managed, with a culture of high-quality care?68%Good
    See the breakdownHide the breakdown2 of 7 below good
    • Governance, management and sustainabilitySome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 25 good, 8 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • May 2019GoodSECRW
  • August 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in Southend-on-Sea

Westerley Residential Care Home for the Elderly - Westcliff-on-Sea is in the Good, with an area to improve tier ?, with 5 other homes in Southend-on-Sea. 91% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 2 (2%)
  • Good, with Outstanding areas 1 (1%)
  • Good 61 (73%)
  • Good, with an area to improve 6 (7%)
  • Requires improvement 6 (7%)
  • Inadequate 1 (1%)
  • Not yet rated 6 (7%)

See all 83 care homes in Southend-on-Sea →

Care homes nearby

  • Mellor House
    Westcliff On Sea, Southend-on-Sea · SS0 7RQ · Residential care home · 8 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • The Hollies
    Westcliff On Sea, Southend-on-Sea · SS0 7NE · Residential care home · 10 beds0.2 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • Aarandale Lodge
    Westcliff On Sea, Southend-on-Sea · SS0 7PR · Residential care home · 20 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 months ago
  • Milton House
    Westcliff On Sea, Southend-on-Sea · SS0 7PJ · Residential care home · 29 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 5 years ago
  • Melrose House
    Southend-On-Sea · SS1 1HD · Residential care home · 30 beds0.5 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Elgin Rest Home
    Westcliff On Sea, Southend-on-Sea · SS0 7SS · Residential care home · 17 beds0.5 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago

More care homes near SS0 7QU →

Other homes run by The Leaders Of Worship And Preachers Homes

3 care homes in total: 3 Good.

All 3 homes run by The Leaders Of Worship And Preachers Homes →

What the data says about Westerley Residential Care Home for the Elderly - Westcliff-on-Sea

Westerley Residential Care Home for the Elderly - Westcliff-on-Sea is a 20-bed residential care home in Westcliff On Sea, Southend-on-Sea, run by The Leaders Of Worship And Preachers Homes. It is registered to care for older people.

CQC's latest rating, from May 2026, is Good overall. Effective, caring, responsive and well-led were also Good. CQC rated safe as Requires improvement. That matches its previous rating, from May 2019. The typical rating in Southend-on-Sea is about 2 years old, so this one is fairly recent. Of the 33 standards CQC scored, 8 fell below good. The lowest was “providing information” (some shortfalls).

5 other homes in Southend-on-Sea share its tier, “Good, with an area to improve”. Food hygiene inspectors scored the kitchen 4 out of 5 in July 2025. 83% of homes in Southend-on-Sea score the top mark of 5. 3 of The Leaders Of Worship And Preachers Homes’s 3 rated homes are Good or Outstanding (compare care home groups). None of the 5 nearest rated homes has a higher rating.