SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Dell House is a 70-bed residential care home in Beccles, Suffolk, run by Cygnet Care Limited. Its CQC registration covers older people, people with dementia, people with a physical disability and people with a sensory impairment. The typical home in Suffolk has 36 beds, so this one is bigger than average.
Cygnet Care Limited runs 3 care homes, and all 3 rated are Good or Outstanding. Of the 4 closest rated homes, none is rated above it. In Suffolk, 81% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in September 2025. 92% of homes in Suffolk also score 5.
CQC rated it Good overall and in all five key questions in December 2021.
