SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Cygnet Care Limited runs Manor House, a residential care home in Norwich, Norfolk with room for 47 residents. CQC registers it to look after older people and people with dementia. That is larger than most homes in Norfolk, where the typical home has 29 beds.
CQC rated it Good overall and in all five key questions in March 2020. Its rating before that, in August 2017, was the same. At over 5 years old, this rating is older than most. 46% of ratings in Norfolk are as old (how rating age varies by council).
Cygnet Care Limited runs 3 care homes, and all 3 rated are Good or Outstanding. None of the 5 nearest rated homes has a higher rating. In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from August 2026. That is true of 89% of homes in Norfolk.
