SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?88%★Outstanding
See the breakdownHide the breakdown3 of 6 exceptional
Assessing needsGood
Consent to care and treatmentGood
Monitoring and improving outcomesGood
Delivering evidence-based care and treatmentExceptional
How staff, teams and services work togetherExceptional
Supporting people to live healthier livesExceptional
CaringAre staff kind, compassionate and respectful?80%Good
See the breakdownHide the breakdown1 of 5 exceptional
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Workforce wellbeing and enablementGood
Treating people as individualsExceptional
ResponsiveAre services organised to meet people's needs?89%★Outstanding
See the breakdownHide the breakdown4 of 7 exceptional
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleExceptional
Person-centred careExceptional
Planning for the futureExceptional
Providing InformationExceptional
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 25 good, 8 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Devonshire Dementia Care Home is in the Outstanding tier ?, with 2 other homes in Kingston upon Thames.
89% of rated homes here are Good or Outstanding (England: 82%).
Devonshire Dementia Care Home is a 34-bed residential care home in New Malden, Kingston upon Thames, run by Mr & Mrs A Mangalji. CQC registers it to look after older people and people with dementia.
CQC's latest rating, from August 2026, is Outstanding overall. Effective and responsive were also Outstanding. CQC rated safe, caring and well-led as Good. That is up from Good in February 2020. The typical rating in Kingston upon Thames is about 2 years old, so this one is fairly recent. CQC scored 33 standards: 8 exceptional and the rest good.
1 of the 6 nearest homes is also Outstanding. Across Kingston upon Thames, 89% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in August 2025. That is true of 82% of homes in Kingston upon Thames.
