SafeAre people protected from abuse and avoidable harm?66%Good
See the breakdownHide the breakdown3 of 8 below good
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Learning, improvement and innovationGood
Partnerships and communitiesGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 25 good, 8 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Devonshire House is in the Good, with an area to improve tier ?, with 19 other homes in Suffolk.
81% of rated homes here are Good or Outstanding (England: 82%).
Anchor Hanover Group runs Devonshire House, a residential care home in Sudbury, Suffolk with room for 69 residents. Its CQC registration covers older people, people with dementia and younger adults. Most homes in Suffolk are smaller: the median there is 36 beds.
CQC last rated the home in September 2025, giving it Good overall. Safe, effective, caring and responsive were also Good. CQC rated well-led as Requires improvement. Its rating before that, in March 2023, was the same. That is more recent than most ratings in Suffolk, where the typical rating is about 4 years old. 8 of its 33 scored standards were below good, including “medicines optimisation”.
Anchor Hanover Group runs 120 care homes, and 101 of the 118 rated are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. 19 other homes in Suffolk share its tier, “Good, with an area to improve”. Food hygiene inspectors scored the kitchen 5 out of 5 in July 2026. That is true of 92% of homes in Suffolk. CQC's register shows no registered manager at the moment.
