SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Dial House Nursing and Residential Home is in the Good, with an area to improve tier ?, with 8 other homes in Bedford.
78% of rated homes here are Good or Outstanding (England: 82%).
Dial House Nursing and Residential Home at a glance
Dial House Nursing and Residential Home is a 50-bed nursing home in Bedford, run by Dial House Care Limited. It is registered to care for older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. The typical home in Bedford has 15 beds, so this one is bigger than average.
CQC's latest rating, from February 2019, is Good overall. Safe, effective, caring and responsive were also Good. CQC rated well-led as Requires improvement. Its rating before that, in September 2016, was the same. At over 5 years old, this rating is older than most. 38% of ratings in Bedford are as old (how rating age varies by council).
In Bedford, 78% of rated care homes are Good or Outstanding (England 82%). None of the 6 nearest rated homes has a higher rating.
