Nursing home · Surrey

Dorking Manor

Ridgeway Road, Dorking, RH4 3AY

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 1 month ago

CQC rating

Good
Published 28 September 2026 Rated 1 month ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Independence, choice and controlSome shortfalls
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 31 good, 2 below good. Use “See the breakdown” on each key question for its standards. ?

Read the full report on the CQC website ↗

How it compares in Surrey

Dorking Manor is in the Good tier ?, with 219 other homes in Surrey. 81% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 15 (4%)
  • Good, with Outstanding areas 15 (4%)
  • Good 220 (63%)
  • Good, with an area to improve 22 (6%)
  • Requires improvement 64 (18%)
  • Inadequate 1 (0%)
  • Not yet rated 12 (3%)

See all 349 care homes in Surrey →

Care homes nearby

  • Nower House
    Dorking, Surrey · RH4 3BL · Residential care home · 44 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Garth House
    Dorking, Surrey · RH4 2AY · Nursing home · 42 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Tuscany House
    Dorking, Surrey · RH4 2JA · Residential care home · 7 beds0.5 km
    Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 1 year ago
  • Rose Hill Nursing Home
    Dorking, Surrey · RH4 2EG · Nursing home · 35 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 3 months ago
  • Stanecroft
    Dorking, Surrey · RH5 4EG · Residential care home · 50 beds1.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 7 years ago
  • Westcott House Nursing Home
    Dorking, Surrey · RH4 3QD · Nursing home · 60 beds1.7 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 2 months ago

More care homes near RH4 3AY →

Dorking Manor in brief

Dorking Manor is one of 349 care homes in Surrey: a 76-bed nursing home in Dorking, run by Hamberley Care FV (Dorking) Limited. It is registered to care for older people, people with dementia, people with a physical disability and people with a sensory impairment. The typical home in Surrey has 30 beds, so this one is bigger than average.

Of the 6 closest rated homes, none is rated above it. In Surrey, 81% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in June 2026. 87% of homes in Surrey also score 5.

CQC rated it Good overall and in all five key questions in September 2026. Ratings in Surrey are typically about 4 years old, which makes this one newer than most. Of the 33 standards CQC scored, 2 fell below good. The lowest was “independence, choice and control” (some shortfalls).